Welcome to Hooked on Crochet, where creativity and crochet dreams come to life! We're delighted to have you as a part of our crochet-loving community. Before you dive into our colorful world of handmade creations, please take a moment to read through our Terms and Conditions to ensure a smooth and enjoyable shopping experience.

1. Product Information: We take great care to provide accurate product descriptions and images on our website. However, due to the handmade nature of our items, slight variations in color, size, and appearance may occur. Rest assured, each piece is crafted with love and attention to detail, making it a unique addition to your collection.

2. Order and Payment: To make a purchase, simply add your favorite crochet items to your cart and proceed to the checkout. We accept various payment methods, including credit/debit cards and other secure online payment options. Your order will be processed once payment is confirmed.

3. Shipping and Delivery: We are thrilled to offer worldwide shipping. Please allow for a processing time of 1-3 business days before your order is dispatched. Shipping times may vary based on your location, but we aim to get your crochet goodies to you as swiftly as possible.

4. Exchanges: We want you to be absolutely in love with your "Hooked on Crochet" purchase! If, for any reason, you are not fully satisfied with your item, we gladly offer exchanges within 14 days of receiving your order. Please note that the item must be in its original condition, unused, and with all tags attached. To initiate an exchange, kindly contact our customer support team, and they will guide you through the process.

5. Refunds and Returns: While we hope you adore your crochet treasures, we understand that circumstances may arise where a refund or return is necessary. If you receive a faulty or damaged item, please contact us within 14 days of receiving your order, providing clear details and photos of the issue. We'll be more than happy to assist you with a refund or return, including any applicable shipping costs.

6. Intellectual Property: All content, images, logos, and designs on our website are protected under intellectual property laws. You may not use, reproduce, or distribute any of our copyrighted material without our explicit written consent.

7. Privacy Policy: Your privacy is of utmost importance to us. We collect and process your personal information in accordance with our Privacy Policy. By using our website, you consent to the practices outlined in our Privacy Policy.

8. Updates and Modifications: We reserve the right to update or modify our Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this section periodically to stay informed about any revisions.

Thank you for taking the time to review our Terms and Conditions. If you have any questions or concerns, feel free to contact our friendly customer support team. Happy crocheting and shopping!

With warm regards, The "Hooked on Crochet” Team